3rd Shift Transportation Specialist

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.

Job Description:

Transportation Specialist

Location:

13520 Mercury Drive, Laredo, TX Department: 3PL Job Status:
Full Time

Reports To:

Logistics Manager

As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating and tracking orders, anticipating problems, and providing creative solutions to exceed customer expectations.

• Retain working knowledge of transportation systems after initial training
• Initiate contact with carriers and customers when appropriate
• Facilitate complete and thorough communication between carriers and customers
• Organize and track freight on an appropriate time schedule
• Effectively communicate and/escalate events through management channels
• Compose office‑appropriate communication through a variety of media
• Continue proactive solutions within the network
• Provide hands‑on support during the absence of other team members or during peak times
• Work with peers to develop best practices that are shared across all field‑office networks
• Adapt to a changing process while working toward standardization

High School Diploma or GED required. College degree and/or one year of transportation and customer service experience is preferred.

Must have strong written and verbal communication abilities as well as excellent problem analysis skills. Must be able to work in a high‑stress environment with the ability to adjust to continuous changing priorities. Must be professional with a positive attitude.

None

Proficiency in Microsoft programs such as Word, Excel, and Outlook email required. Must have the ability to learn new programs as necessary.

Solid work history and willingness to successfully function in a team environment.

This position is an office position within our cross‑dock facility. You will have access to our cross‑dock thus will need to follow all correct and proper PPE requirements set for entering the dock area such as, but not limited to, wearing a reflective vest, shirt, or jacket, and steel‑toe shoes or shoe coverings.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

3rd Shift | Monday - Friday | 11PM - 8AM