Accounts Receivable Specialist

Accounts Receivable Specialist

Tropic-Kool Mechanical Services (Tropic-Kool), A Fidelity Company, is a leading design-build HVAC and mechanical services provider specializing in the Healthcare, Education, Commercial, and Industrial sectors. We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our finance team and support the company's continued growth and operational success.

Position Summary

The Accounts Receivable Specialist is responsible for managing high-volume invoices, payment processing, collections, and customer account maintenance. This role plays a critical part in supporting cash flow operations and ensuring the accuracy and integrity of accounts receivable processes.

The ideal candidate is highly organized, customer-focused, and comfortable working in a fast-paced, deadline-driven environment.

Key Responsibilities

• Process high-volume customer invoicing accurately and efficiently.
• Post daily cash receipts, ACH payments, wire transfers, and credit card payments.
• Monitor customer accounts to ensure timely payment and follow up on outstanding balances.
• Perform account reconciliations and investigate discrepancies.
• Communicate with customers regarding overdue invoices via phone, email, and written correspondence.
• Maintain accurate customer account records and support documentation.
• Collaborate with internal departments to resolve billing issues and customer disputes.
• Prepare ageing reports and assist with collection efforts.
• Support month-end close activities related to accounts receivable.
• Research and resolve payment variances, short pays, and unapplied cash.
• Ensure compliance with company policies, procedures, and accounting standards.
• Participate in process improvement initiatives to increase efficiency and accuracy within the AR function.

Qualifications

• High school diploma or equivalent required; associate degree in Accounting or Finance preferred.
• 2+ years of account-receivable experience in a high-volume environment.
• Strong understanding of accounting principles and accounts receivable processes.
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience with accounting software or ERP systems preferred.
• Excellent organizational skills and attention to detail.
• Strong communication, customer service, and problem-solving abilities.
• Ability to prioritize tasks, meet deadlines, and work independently in a fast-paced environment.

Preferred Attributes

• Self-motivated and dependable.
• Strong analytical and organizational skills.
• Ability to communicate professionally with customers and internal teams.
• Detail-oriented with a commitment to accuracy and follow-through.
• Positive attitude and willingness to contribute to a collaborative team environment.

What We Offer

• Competitive compensation based on experience
• Comprehensive benefits package
• Opportunities for professional growth and advancement
• Collaborative and supportive team culture
• Long-term career stability with a growing organization

About Us:

Tropic-Kool Mechanical Services (Tropic-Kool), A Fidelity Company, is a leading design-build HVAC/Mechanical services provider. Serving Tampa Bay metro and surrounding areas, we are experts in the Healthcare, Education, and Commercial/Industrial sectors. Our engineers and factory-trained technicians are committed to providing the highest level of service to ensure clients receive reliable, efficient, and cost-effective HVAC solutions.

Within our 25,000 square-foot automated facility, Tropic-Kool operates our own fabrication and welding shop to facilitate custom, fast-track projects. In addition, we maintain an extensive HVAC parts inventory to support our world-class service group.