Admissions Specialist
Listed on 2026-09-23
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Administrative/Clerical
Office Administrator/ Coordinator
Career Opportunities with Employ Prince George's
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Careers at Employ Prince George's
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Are you ready for new challenges and new opportunities?
There’s never been a better time to join EPG!
If you are a dynamic individual seeking a rewarding career that has a direct impact on our community, we would love to hear from you. Together, we can work in partnership to enhance the lives of those around us.
Join us in making a difference.
We can't wait to welcome you to our team!
Benefits:
Health, Life, and Dental Insurance, Paid time off, and 401(k)
Employ Prince George’s is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth.
Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community.
Position SummaryThe Admissions Specialist will support Employ Prince George’s service delivery by assisting jobseekers in the second phase of the job seeker journey. The Admissions Specialist will respond to inquiries utilizing multiple communication channels and the Virtual Career Center. They will serve as the liaison between the jobseeker and the program staff to streamline the enrollment process.
In this supportive role, the Admissions Specialist will conduct interviews and assist job seekers through the admission process, including explaining eligibility criteria and retrieving applicable eligibility documentation. The Admissions Specialist must be outgoing and customer driven. This role also requires proficiency in data entry, including maintaining timely records in Excel and other databases as instructed.
The Admissions Specialist reports to the Director, Intake and Admissions. They work closely with the Workforce Services Division, Apprenticeship Innovation Program, Data Governance & Administration, and Regulatory Compliance Departments. This position is exempt and has no supervisory function.
Customer Service- Conduct Intake Interviews following the job seeker’s Initial Assessment with the Career Care Coordinator to document identified needs, employment goals, barriers, qualifications, and requested services, and complete an objective assessment through appropriate case documentation to support eligibility and enrollment.
- Engage customers during job fairs, and outreach events to provide information about EPG’s workforce programs and guide customers to enroll in our Virtual Career Center.
- Engage and follow up with customers through phone calls, emails, live chats, and text messaging to assist prospective workforce program customers through the admission process, including collecting documentation necessary for program enrollment.
- Consistently conduct follow-up meetings with all applicants to increase the probability of successful matriculation into an EPS’s intensive care services.
- Make program recommendations for prospective workforce services for enrollment once all necessary documentation has been received, validated, and uploaded
- Communicate with program staff to ensure timely follow-up and scheduling of enrollment appointments
- Partner with departments across the organization to support outreach events, communicate the number of active customers in the pipeline, and flag any technical issues occurring in the system
- Achieve the expected daily goals including schedule adherence, call and email flow, and documentation of recruitment status and activities in real-time
- Support customers with data entry and uploads required to demonstrate program eligibility
- Maintain records in Excel spreadsheets and…
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