SA Cylinder Control Coordinator

Location

Largo, FL (Retail Solutions) or Tulsa, OK – in‑office position.

• Ensure Strategic Account cylinder balances are accurate and bill customers correctly.
• Manage and coordinate large projects related to cylinder disputes escalated by external Strategic Account customers and internal stakeholders (Airgas Branches, Divisional Accounts Receivable teams, National Account Managers).
• Ensure compliance with all contractual audit obligations surrounding Strategic Accounts.
• Track Strategic Account customer agreements that require cylinder audits/reconciliations and coordinate completion while measuring and reporting results.
• Create reports related to customers with even exchange requirements and work with branches to make any necessary corrections.
• Proactively review customers with no sales activity other than rent revenue, research and resolve issues as needed.
• Identify opportunities for charging rent and redeploying cylinders (Lost Rent Revenue Report).
• Collaborate with National Account Managers to increase revenue and/or reduce cost to serve.
• Identify and communicate potential mode changes and revenue impact to internal stakeholders.
• Reconcile and coordinate billing loss‑of‑use when required.
• Provide senior management with reports that illustrate cylinder exposure for Strategic Account balances.
• Maintain accurate Strategic Account customer cylinder balances and rental billing through coordination with the Central Service Desk, Branches, National Account Managers, Strategic Account Business Management Team, Regions, and Division Teams.
• Act as liaison between customers, branches, sales, special billing teams, and Customer Service / Collections Representatives.
• Promote adoption of best practices in cylinder management aligned with Strategic Account profitability goals.

• High School Diploma.
• 1-3 years of related work experience.
• Experience in Microsoft Excel, Word, PowerPoint, and Google Workspace.
• Intermediate to advanced Excel/Google Sheets skills using formulas, pivot tables, etc.
• Proven ability to manage multiple projects.
• Experience engaging and working with all organizational levels, including senior management, sales leaders, and support staff.

• 1 year of related experience in a branch role, inventory management, or support.
• Experience with computer systems and related tools such as SAP or Business Warehouse.
• Knowledge of the Airgas business and production/distribution network preferred.

Comprehensive benefits package including medical, dental, vision, life, AD&D, and disability insurance; 401(k) with company match; tuition assistance; paid holidays; vacation; sick time; and other employee perks.

Airgas is an equal opportunity employer and welcomes applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.