Retail Sales Coordinator

Retail Sales Coordinator (Open)

Location:

Largo, FL (Retail Solutions) - Management

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Sales Coordinator in Largo, FL!

• Monday-Friday, daytime hours.

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Each GPO has their own unique working structure for which the Sales Coordinator has established daily workflows.

• SPOC for each GPO to assign leads to the correct team member. Once Lead is fully vetted, input/upload into Salesforce and assign rep.

• Review customer member listing in SAP to ensure member is not tied to any other GPOs, Regional Contracts or Strategic Accounts.

• Works with Germantown e-business team on incoming inquiries, new business, leads and cases specifically for any new or existing Medical business. Vets the information, assigns to regional TA rep to work.

• Verify executed PSA status upon request to GPO. Ensure account setup and pricing is in place in SAP and the PSA has been fully executed.

• Coordinate new strategic account setups with TA rep (ensure proper setup, close loop on account/ order numbers/ ETA with corporate contacts)

• Provide Salesforce Lead Reports upon request.

• Send signed PSAs to GPO Team in Germantown for Region Signoff and Tag.

• Follow up with Germantown team on any PSA's that have not been signed.

• Assist RCs with any questions on GPO, work out processes needed to best serve the RCs SOPs.

• Engage with NAM on any issues that require their attention. For example, unpublished price increases.

Primarily support will revolve around Strategic and larger XBU Retail Total Access accounts requiring periodic significant non-sales activity and support. The large majority of support would fall into these categories:

• Manage the DNU process and timeline. Many of these requests stem from ownership changes within the larger automotive groups

• Cylinder audits, discrepancies, transfers. These types of requests can require multiple follow-ups to ensure they are done correctly and timely

• Mass new account requests. This is typical with ownership changes within retail chains for both SA and XBU accounts

• Large or more complex credits, returns and disputes

• Large quantity needs for SAP updates and maintenance. This stems primarily from monthly GPO changes in which we need to follow processes to confirm membership, add/remove locations and ensure appropriate tagging of the accounts.

• 2+ years of sales/customer service experience

• BS preferred, experience will be considered in lieu of degree
• SAP experience preferred

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

At Airgas, we are committed to building a workplace…