Customer Service Specialist Customer Service Specialist

Job Title: Spanish Bilingual Customer Service Representative
Location: Largo, FL
Duration: 5-Month Contract
Pay Rate: $23/hr W2

Job Description:
Seeking a bilingual (English/Spanish) Customer Service Representative to support customers across the Latin American market. This role involves handling customer inquiries, processing orders, resolving shipment and warranty issues, and performing accurate data/order entry in a fast-paced environment.

Key Responsibilities:

• Handle customer calls, emails, and order inquiries in English and Spanish
• Process orders, returns, shipments, and warranty claims accurately
• Perform data/order entry and maintain customer records
• Coordinate with carriers and service centers on shipment issues and inventory transfers
• Provide professional customer support and product information
• Assist with billing, backorders, replacement parts, and administrative tasks

Qualifications:

• High School Diploma or GED required;
  Associate Degree preferred
• Fluent in English and Spanish (written and verbal)
• Strong customer service and communication skills
• Experience with data/order entry and Microsoft Windows
• SAP experience preferred
• Strong organizational skills and attention to detail
• Reliable attendance and punctuality required