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Customer Service Call Center Agent
Job in
Largo, Pinellas County, Florida, 33770, USA
Listed on 2026-07-16
Listing for:
HCA Healthcare
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Handle account inquiries via inbound and outbound calls from patients, guarantors, or third parties;
Review patient account information in multiple systems and take actions to resolve inquiries;
Secure payment on outstanding balances using secured payment methods;
Escalate patient complaints to the appropriate individual/department;
Maintain working knowledge of workflow, systems, and tools used in the department
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