Senior Application Engineer

Responsibilities

• Provide advanced technical support for Beckwith Electric products and system applications
• Interpret customer requirements and recommend optimal solutions
• Troubleshoot complex field and system issues
• Develop deep expertise across distribution and automation product portfolios
• Support product configuration, settings, and certification testing
• Guide customers on best practices for system integration and operation
• Assist with installation, commissioning, and operational challenges
• Provide real‑time technical analysis for customer issues
• Work closely with engineering, product management, and sales teams
• Support product development through customer feedback and application insights
• Deliver technical training, product demonstrations, and presentations
• Develop documentation, white papers, and application guides
• Capture and communicate customer needs, market trends, and product gaps
• Influence product improvements and innovation
• Serve as a technical mentor and leader to junior engineers and support staff
• Provide guidance, coaching, and knowledge transfer on complex technical issues and best practices
• May lead projects, coordinate team efforts, or act as an escalation point for critical customer support issues

• BS degree in electrical engineering
• Minimum 7+ years of experience in power systems, protection, or grid automation
• Strong technical knowledge of distribution utility systems
• Experience with relay protection, automation controls, or grid modernization
• Experience in Electric Utility Industry preferred
• Experience in Application Engineering, Product Engineering is desirable
• 3+ years prior experience in customer-facing technical roles as well as general knowledge of power distribution systems