Banking Associate - Part Time - Bryan Dairy - Largo

Banking Associate – Part Time 30hr – Bryan Dairy – Largo

Location: Largo, Florida, USA

Hours: 30 hours per week

Pay: $22.00 – $27.75 USD

Line of Business: Personal & Commercial Banking

The Banking Associate delivers TD’s Brand promise at a store location, accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.

• Process customer transactions, open new accounts and educate customers on all banking products and services.
• Deliver end‑to‑end advice: building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.
• Use TD’s systems and tools to engage with customers, acquire and deepen relationships through advice and guidance.
• Identify opportunities to promote and educate on products, services and refer customers to appropriate team members or internal bank partners, ensuring a positive experience.
• Accurately complete everyday banking transactions on the teller line or on the platform while uncovering customer needs and educating on products, services and tools or referring to experts.
• Service customers on both the teller line and platform, including opening/closing deposit accounts, everyday bank transactions, debit/credit card issues, Regulation E, mobile and online banking.
• Manage leads: create & manage self‑generated leads, manage partner/retail referral leads or campaign leads, conduct outbound calls/SMS, set/host appointments, prioritize leads.

• High school diploma or GED.
• Minimum 1 year of customer‑service experience (volunteer, education, military preferred).
• Demonstrated customer‑service skills preferred.
• Availability to work evenings, weekends and holidays.
• Teller experience preferred.
• Required to complete Teller training and part 1 of platform training upon hire.
• Strong organization skills to handle multiple tasks in a fast‑paced environment.
• Excellent communication skills—concise, clear, consistent.
• Effective problem‑solving and prioritization abilities.
• Ability to work independently and meet deadlines.
• Sound judgment in decision‑making and problem‑solving.
• Proficient in Microsoft Office.
• Notary license preferred.

Customer

• Consistently provide legendary customer service while transacting, promoting, educating and referring TD products.
• Establish and nurture relationships by actively listening, identifying needs and offering solutions or partner referrals.
• Manage wait times by scheduling, rescheduling or canceling appointments.
• Serve as first point of contact for inquiries and resolution, orchestrate walk‑in traffic.
• Support the bank’s customer‑service strategy and consider impact of decisions on stakeholders.
• Drive referrals to store colleagues and partners for complex financial needs.
• Ensure compliance and policy adherence, complete training, and maintain audit readiness.
• Know and follow TD Code of Conduct.

Shareholder

• Execute activities in compliance with regulations such as BSA and Patriot Act.
• Process cash, deposit and withdrawal transactions accurately.
• Handle account servicing requests including opening/closing, deposits, checks, card reordering, address updates.
• Ensure regulation, policy and critical date compliance.
• Apply authentication, due diligence for new accounts and transactions.
• Manage cash drawers, maintain balances, secure cash, follow open/close procedures.
• Act as dual control agent when required; follow authentication policy.

Employee/Team

• Contribute to a positive work environment, align with TD Model, Brand and Culture.
• Participate in performance and development activities.
• Act as brand champion internally and externally.
• Collaborate with team members to achieve success.
• Actively seek improvements with high quality standards.
• Take ownership of career development, seek feedback.
• Embrace change and TD’s shared commitments.
• Mentor newer colleagues when appropriate.

The role involves a mix of sedentary tasks, periodic lifting (under 25 lbs), occasional standing, walking and operating standard office equipment. Continuous concentration, reading, writing and performing standard arithmetic is required.

TD Bank is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Applicants with a disability who need accommodations may contact TD Bank US Workplace Accommodations Program at  with name, contact and accommodation request.