Emergency Communications Dispatcher

* Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
* Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
* Obtains and inputs critical information from phone calls to be used by dispatchers and officers
* Answers emergency and non-emergency telephone calls
* Transfers emergency and non-emergency telephone calls
* Researches addresses for jurisdiction
* Answers and directs phones for other agencies calling into the call center
* Dispatches officers or others to calls for service
* Records the self-initiated activities of the officers in the computer
* Runs criminal justice information in the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC)
* Enters stolen property, missing persons, and teletypes into FCIC/NCIC
* Monitors several radio channels at once including other departments or agencies
* Calls other departments or agencies to assist the department for various tasks
* Calls for outside services to respond to calls for service
* Provides limited law information for citizens which includes local city and county ordinances and Florida laws
* Researches computer data for citizens, officers, and other agencies
* High school diploma or general education diploma (GED)
* Previous public safety dispatching experience (police, fire, EMS) and some college coursework is preferred
* Excellent verbal and written communications skills
* Pass a strict and comprehensive background investigation
* Must be able to successfully obtain and maintain required certifications including but not limited to;
Florida Department of Law Enforcement (FDLE) Full Access Certification and Criminal Justice Information System (CJIS) Level 2 – CJIS Security Awareness Certification.
* Must be able to successfully complete training course and pass the State of Florida Public Safety Telecommunicator Certification Examination within 12 months of hire.
* Must possess a valid Florida Driver’s License or be able to obtain one within 30 days of hire
* Knowledge of city and county geography, roadways and facilities preferred.
* Knowledge of legal terminology, grammar, spelling, and math preferred.
* Knowledge of automated office equipment, practices, and procedures. Must possess good auditory acuity, vision, and have good diction and a clear speaking voice with an excellent command of the English Language
* Ability to work in a team environment
* Ability to perform recurring tasks independently, accurately, and quickly
* Ability to react quickly and calmly in emergency, life threatening, and stressful situations
* Ability to perform a variety of clerical tasks
* Ability to operate multi-key telephones and perform data entry at 2900 keystrokes per hour (KPH)
* Ability to input, access, and retrieve data from a Computer Aided Dispatch (CAD) system correctly
* Ability to obtain FCIC Certification after employment
** Work Environment:
** 100% inside a climate-controlled building.  
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* Physical Requirements:

** The essential functions of the job require sitting for eight (8) to twelve (12) hours per day. The job also requires frequent fine manipulations, reaching, and repetitive motion with occasional: bending/stooping, grasping, and lifting/carrying of objects weighing less than 15 pounds. On rare occasions the work requires: pulling/pushing and lifting/carrying objects weighing 15 to 44 pounds.  
** Sensory Requirements:
** Hearing:
Enough to understand a low volume voice transmission over a static-laden radio line and multiple conversations aking:
Enough to answer phones, talk on radios, and communicate with co-workers. Seeing:
Enough to see and read maps, and computer monitor screens.  
** Driving Requirements:
** The work requires driving on rare occasions and possession of a valid Florida Driver’s License.  
** Technology:
** The work requires the ability to operate the following machines: telephone, computers, video recording devices, television, radio transmitter/receiver, and other communications equipment.

** IMPORTANT INFORMATION:
** The City of Largo a great place to work, naturally! Largo is the third-largest…