Human Services Counselor Iii

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Requisition No:870620

Agency:
Department of Health

Working Title:

HUMAN SERVICES COUNSELOR III -

This is an internal promotional opportunity

The Human Services Counselor III is a home visiting Family Support Specialist utilizing trauma informed practices to support and provide assistance to high-risk pregnant women and families with newborns to optimize the home environment for their physical and mental health well‑being. Empowers families with the tools and resources to break negative intergenerational cycles. This is a child abuse/neglect prevention program.

Establishes a trusting relationship with multifaceted families by initiating and maintaining regular client contact as prescribed by Healthy Families America accreditation standards. Provides case management/care coordination for pregnant women and families of infants by visiting families in their homes for a period of up to 5 years. Serves as primary coordinator on multi‑disciplinary team including therapist, nurses, and father support specialists.

Maintains a case weight according to program requirements. Meets Healthy Families Pinellas guidelines for home visiting and risk appropriate care. Links pregnant women, families, and infants to supports and services available in the community. Assures continued participation in prenatal and infant health care. Communicates and coordinates with other providers, especially the health care provider. Tracks prenatal care, immunizations, and well‑baby care.

Closes cases in a timely manner when no further services are needed, or the client is ineligible for services. Ensures services are provided that satisfy the needs of the participant. Is a mandated reporter.

As a Human Services Counselor III, acts as a team lead. Lead responsibilities may include but are not limited to: training new home visitors (including letting new staff shadow their visits and then shadowing new staff on their visits to provide feedback), planning and implementing parent events, taking funders out on shadowing opportunities, recruiting families for QA calls and interviews with program funders, representing the program at community events, representing the program on internal and external committees, assisting supervisor with client incentive and educational supply ordering process, presenting at management team meetings, attending recommended trainings and sharing newly acquired knowledge & information with the team at staff meetings, participating in QA activities.

May manage bus passes and other client incentives in supervisor absence, handles after hours staff tracking in supervisor absence and acts as a general back up in supervisor’s absence as needed.

Determines the participant's needs through screenings and assessments including the initial home assessment, home safety questionnaires, HFPIs, CCIs, Edinburgh Depression Screens, and developmental screening tools. Assists the family in developing a Family Goals. Strategically implements curriculum and referrals on the HVSP to address risk factors. Capitalizes on identified protective factors to address risk factors as well as facilitates the development of additional protective factors within the family.

Implement reflective strategies to promote attunement within the parent‑child relationship. Provides in‑home parent education utilizing recommended curriculums, including GGK, the Gold Within, and Just in Time parenting curriculums. Provides women/parents with family planning options and education on planning future healthy deliveries with an emphasis on women’s health. Provides tobacco risks and smoking cessation education/counseling and referrals.

Utilizes Healthy Families Pinellas forms to document case management, client progress and home visiting activities. Maintains an electronic health record for each client served. Responsible for maintaining the integrity of the EHR in HMS and completing service ledgers for services to be entered the HFF…