Patient Financial Representative - Customer Service

Patient Financial Representative
- Customer Service - 166331

Largo | Business and Administrative | Full Time

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today.

That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Position Details:

• Location:
  
  Home Care
  - Largo, FL (hybrid after training)
• Status:
  Full-time
• Shift: 7:00AM - 3:30PM
• Days:
  Monday through Friday

This Patient Financial Representative I opportunity is a full-time position requiring on-site training in Largo, FL for 90 days. Following the onsite training this role will move to a hybrid schedule.

Responsibilities:

The Patient Financial Representative I responsibilities include basic third-party payor types, documents activity on patient accounts, and performs various patient accounting functions, including Clerical, Billing, Collections, Customer Service, Cash Applications, Refunds, Contract Adjudication, and Coding Support Compliance, at the entry skill level. Performs other duties as assigned.

Specific

Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Bay Care offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required

Education

• Required High School or equivalent

Experience

• Required 1 year customer service
• Preferred 1 year patient accounts

Equal Opportunity Employer Veterans/Disabled