Senior Cyber Call Manager Engineer; Onsite
Listed on 2026-09-14
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IT/Tech
Systems Engineer, Cybersecurity
Company Overview
Raytheon Company, Managed By Collins Aerospace. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Collins Aerospace is seeking a Senior Cyber Call Manager Engineer for a position in Largo, Florida.
Sign On Bonus Eligible.
At Collins, the paths we pave together lead to limitless possibilities. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Job DetailsDate Posted:
Country:
United States of America
Location:
US-FL-LARGO-382SS ~ 7887 Bryan Dairy Rd. ~ BLDG 100
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Security Clearance Type: TS/SCI - Current Security Clearance Status:
Active and existing security clearance required on day 1.
Active and transferable Top Secret U.S. government issued security clearance with SCI eligibility is required prior to start date.
Must be able to attain and maintain a DoD 8570 IAT Level II certification (Security+ or CISSP preferred).
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.
Onsite:
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Employee Referral Eligible #MISENG. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
May be eligible for relocation.
What You Will Do- Configure, administer, and maintain Cisco Unified Communications Manager (CUCM) clusters supporting enterprise and classified environments.
- Manage and maintain Cisco Unity Connection voicemail systems, including user provisioning, call handlers, automated attendants, and voicemail integrations.
- Configure and support dial plans, route patterns, route groups, route lists, SIP trunks, device pools, partitions, and calling search spaces.
- Administer and troubleshoot voice gateways, session border controllers, and VoIP infrastructure.
- Provide Tier III technical support, troubleshooting complex voice, call routing, registration, signaling, and voice quality issues.
- Design, implement, and maintain hunt pilots, hunt lists, line groups, call queuing, and call coverage solutions to optimize call distribution and operational workflows.
- Configure, manage, and support Meet-Me conferencing services, conference bridge resources, and collaboration platforms.
- Plan, coordinate, and execute CUCM and Unity Connection upgrades, patches, and lifecycle management activities.
- Develop upgrade runbooks, rollback procedures, testing plans, and maintenance schedules to ensure successful system implementations.
- Deploy, configure, and integrate Uni Fi FX solutions within enterprise communications environment.
- Support migration planning, testing, validation, and production cutover activities for voice and collaboration modernization initiatives.
- Implement and maintain DISA Security Technical Implementation Guide (STIG) compliance for Cisco Unified Communications platforms and…
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