Bodily Injury Claims Adjuster

Join GEICO as a Bodily Injury Claims Adjuster in our Insurance department. You'll investigate auto injury claims, evaluate liability and damages, and negotiate fair settlements while delivering empathetic, customer-focused service. Partner with medical providers, attorneys, and internal teams to gather documentation, analyze coverage, and mitigate risk. GEICO offers extensive training, data-driven tools, and clear performance metrics in a collaborative, inclusive culture.

Build a long-term career with opportunities to grow your expertise in claims, analytics, and customer service at a nationally recognized industry leader.

Responsibilities

• Investigate bodily injury auto claims from first notice through resolution
• Assess coverage, liability, and damages using policy language and facts
• Review medical records, bills, and reports to evaluate injury claims
• Negotiate settlements with claimants, attorneys, and providers within authority limits
• Document all claim activity clearly and accurately in claims systems
• Communicate empathetically with customers, keeping them informed on claim status
• Collaborate with internal teams, counsel, and vendors to manage complex claims
• Identify fraud indicators and escalate suspicious claims when appropriate
• Meet or exceed performance, quality, and compliance standards
• Participate in ongoing training to enhance technical and customer service skills

Required Skills

• Bodily injury claim evaluation
• Auto liability analysis
• Negotiation and settlement
• Insurance policy interpretation
• Medical records review
• Litigation and subrogation basics
• Claims estimating software
• Data entry and documentation
• Customer service and de-escalation
• Time management and prioritization