HVAC Branch Manager

Branch Manager — One Hour Heating & Air Conditioning

Are you an experienced residential HVAC leader who knows how to develop people, drive performance, and grow a successful service business?

Looking for an opportunity where you can own the results of a branch, build a high-performing team, and have your performance directly rewarded?

Come lead with One Hour Heating & Air Conditioning-Service Minds.

We're looking for an experienced Branch Manager to lead our Jacksonville operation. This is a hands-on leadership position for someone who understands the residential HVAC service industry and knows what it takes to successfully run and grow a branch.

You'll have responsibility for the people, customer experience, sales, operations, financial performance, and overall success of the branch.

This isn't a role where you'll simply oversee the day-to-day. We're looking for a leader who can build people, grow the business, and own the outcome.

• $80,000–$90,000 base salary
• Monthly performance-based bonuses
• Top-performing Branch Managers can earn $180,000+ annually
• Fuel card
• 401(k) with company match

Your success is directly connected to the success of your branch. We reward leaders who can develop strong teams, deliver exceptional customer experiences, drive profitable growth, and consistently improve performance.

• Multiple medical plan options
• Employer-funded Health Savings Account (HSA) option
• Dental and Vision insurance
• Company-paid Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• 401(k) with company match
• Employee discounts across Service Minds brands

• Champions Club — top performers earn an all-expenses-paid vacation for themselves and a guest
• fuel card
• Ongoing leadership and professional development
• Career advancement opportunities across a growing organization
• Opportunities across One Hour Heating & Air Conditioning, Mister Sparky Electric, and Benjamin Franklin Plumbing
• The opportunity to develop future leaders and make a measurable impact on your team and business

As Branch Manager, you'll be responsible for the overall performance of your branch.

That means people, operations, sales, financial performance, customer experience, and culture all fall under your leadership.

You will:

• Lead, coach, and develop residential HVAC Service Technicians, Installers, and branch team members
• Partner with Talent Acquisition to attract and hire strong talent
• Build an effective onboarding experience for new employees
• Set clear performance expectations and hold team members accountable
• Conduct regular one-on-one coaching and performance conversations
• Coach technicians on customer service, sales performance, productivity, and technical development
• Identify performance gaps and create plans for improvement
• Recognize strong performance and celebrate team achievements
• Identify and develop future leaders within the branch
• Build a culture where employees understand what's expected and have the support they need to succeed
• Focus on employee engagement and retention while maintaining high performance standards

Great branch performance starts with great people and great leadership.

You'll be responsible for making sure the branch doesn't just stay busy—it performs.

You will:

• Own branch revenue and sales performance
• Drive achievement of monthly and annual business goals
• Coach technicians on presenting options and delivering a strong customer experience
• Monitor sales and operational trends
• Identify performance gaps and take action
• Build strategies to improve branch results
• Hold teams accountable to established KPIs
• Use data to make informed decisions instead of managing by instinct alone

Key performance indicators may include:

• Revenue
• Average Ticket
• Closing Rate
• Membership Growth
• Technician Productivity
• Customer Satisfaction
• Callback Percentage
• Gross Margin
• Labor Efficiency
• Lead Conversion
• Employee Retention

You'll know your numbers, understand why they're moving, and know what actions…