Senior Operations Leader
Job in
Largo, Pinellas County, Florida, 34640, USA
Listed on 2026-09-25
Listing for:
FBQ Inc dba Florida Best Quote
Full Time
position Listed on 2026-09-25
Job specializations:
-
Management
Operations Management, General Management, Project & Program Management
Job Description & How to Apply Below
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Paid time off
- Parental leave
Florida Best Quote Insurance Agency | Largo, FL | Full-Time
Florida Best Quote Insurance Agency is growing, and we’re looking for an experienced operations leader to help build the structure needed to support that growth.
The Director of Agency Operations will work closely with department leaders, HR, Systems, and executive leadership to improve performance, strengthen accountability, and make the agency more efficient.
What You’ll Do- Oversee day-to-day agency operations
- Lead and develop managers and team leads
- Establish performance standards, KPIs, and scorecards
- Use reporting and data to identify problems and opportunities
- Improve processes, workflows, SOPs, training, and quality assurance
- Partner with HR on hiring, onboarding, and performance management
- Partner with our Systems Director to improve technology, automation, and workflows
- Lead agency-wide operational initiatives
- Develop solutions to operational issues before they reach executive leadership
- Help establish the systems, structure, and accountability needed for continued growth
- 5+ years of P&C insurance experience
- Significant experience in an independent insurance agency or brokerage
- 3+ years of leadership experience, preferably managing managers or multiple departments
- Strong understanding of agency operations and workflows
- Experience using KPIs, scorecards, and reporting to manage performance Compensation
$80,000-$100,000 plus performance-based annual bonus.
Position Requirements
10+ Years
work experience
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