ER Veterinary Department Manager

ACCESS San Fernando Valley is seeking an ER Department Manager to join our growing team!

$3,000 Sign on Bonus Available!

ACCESS San Fernando Valley is one of the largest, most advanced, and progressive veterinary multi-specialty referral groups in So Cal. We are comprised of emergency, critical care, cardiology, internal medicine, neurology and surgery providing the highest-level care for pets in our community.

• Responsible for maintaining a staff that adheres to the principles of Quality, Integrity, Compassion and Service
• Responsible for the training, performance, scheduling and review of staff
• Provide primary point of contact through which all technical questions, comments, concerns and issues can be handled, while on and off premises

• Scheduling and performance of interviews and skill assessments for all potential staff new hires
• Appropriate scheduling of staff to maximize coverage and minimize overtime while recognizing 24/7 case load needs, including coverage of technical responsibilities for patients as needed as well as approval of time off requested
• Share responsibility with the ECC Technician Manager for making sure all Cubex machines are fully stocked and all necessary maintenance on the Cubex machines are performed
• Provision of medical, behavioral, and performance expectations to specialty technical staff
• Oversight, with the guidance of Hospital Administrator, of staff performance, ensuring quality control and consistency of technical task completion
• Performance of staff review on a regular basis to ensure staff members are provided clear expectations and understand how they perform compared to expectations
• Communication with Hospital Administrator on specialty equipment performance and maintenance to ensure necessary functionality
• Work closely with Hospital Administrator as well as the entire administrative team to ensure consistent practices throughout the hospital
• Act as primary person for resource management of staff
• As assigned by Hospital Administrator, oversee training of staff in various areas of technical skills pertinent to their specific specialty department
• Responsible for being primary key-holder OR Cubex resource as needed
• Responsible for scheduling regular staff meetings and verifying that all action items from each meeting are handled before eliminating them from the list of items to complete
• General facility oversight and knowledge, including handling or delegation of first response for urgent specialty department needs
• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require attention

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution
• Tenure-based incentive program and performance bonuses
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program

and so much more!

$80k to $95k - to be determined based upon experience/skill set

8:00 am - 4:00 pm, 2 weekend shifts a month are required

• The ER Manager should ideally possess 2+ years of leadership experience. RVT preferred, but not required
• Must be an excellent leader
• Must be well organized and able to multi-task effectively
• Flexible availability

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.