Community Manager

The Community Manager is responsible for the full business operation of the community, including financial performance, resident satisfaction, team leadership, compliance, and physical asset oversight.

• Lead daily operations of the community and onsite team
• Hire, train, coach, and evaluate property staff
• Oversee leasing performance, occupancy, rents, collections, and renewals
• Manage budgets, forecasts, financial reporting, and expense control
• Handle escalated resident concerns, lease enforcement, and compliance issues
• Conduct inspections and oversee maintenance/service performance
• Oversee renovations and capital improvement projects
• Manage vendor relationships and invoice approvals
• Maintain reputation management and resident retention efforts
• Serve as liaison with ownership, investors, and regional leadership
• Effectively manage deadlines and priorities in a fast paced environment while maintaining accuracy and attention to detail

• 4–6 years of relevant property management, sales, marketing, and customer service experience
• Strong leadership, financial, and conflict resolution skills
• Experience with property management systems and reporting
• Knowledge of Fair Housing and applicable regulations

• Bachelor's degree in business, real estate, or related field
• Experience with Yardi, Entrata, One Site, or similar platforms
• Required state/local licenses as applicable

• Strong leadership, delegation, and team development communication skills
• Excellent verbal and written communication abilities
• Ability to manage difficult resident situations and escalated conflict resolution professionally
• Strong financial and operational presentation communication skills
• Ability to communicate effectively with ownership groups, vendors, and regional leadership
• Strong coaching, accountability, and performance management communication abilities
• Ability to influence team culture and operational performance positively
• Strong negotiation and decision‑making communication skills

• Advanced proficiency with property management and financial reporting systems
• Proficiency with Microsoft Office Suite, particularly Excel and reporting functions
• Ability to analyze budgets, occupancy reports, collections, and operational metrics
• Experience managing digital leasing, resident communication, and maintenance systems
• Ability to oversee invoice processing, reporting accuracy, and compliance documentation
• Familiarity with reputation management and online resident engagement platforms
• Ability to leverage technology to improve operational efficiency and reporting accuracy

• Ability to move throughout the community indoors and outdoors
• Some evening/weekend work may be required
• Local travel may be required for training, bank deposits, or outreach

This job description is intended to describe the general nature and level of work performed by incumbents in this role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Employment is subject to all applicable company policies and laws, including Fair Housing, safety, and nondiscrimination requirements.

We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.