Customer Sales & Service Rep – Bilingual ; English​/Spanish

Overview

Site One Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces—from lawns and gardens to golf courses and sport fields. We provide an extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At Site One, we are passionate about delivering an outstanding customer experience and support our associates through development programs, benefits, and perks that align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and ongoing expansion, now is the perfect time to join Site One and grow stronger together.

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry.

• Demonstrate exceptional customer service to all Site One customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pickup or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

• Minimum of 1 year experience in a retail or wholesale setting, preferred
• Excellent customer service skills
• Bilingual proficiency (English/Spanish preferred)
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

• Weekly paychecks with Daily Pay available
• Competitive compensation
• Medical, dental and vision plans
• Paid time off, paid holidays
• 401k with company match
• Tuition reimbursement
• Lucrative associate referral program
• Company apparel and work boot vouchers
• Opportunity for advancement
• Paid training and business certifications available
• Free counseling services/employee assistance program
• Life insurance and short- and long-term disability insurance
• Product discounts
• Most branches do not work Sundays

Note: The information contained herein is not intended to be an exhaustive list of all responsibilities, duties and qualifications. The qualifications listed are guidelines and may vary by position.

Equal Employment Opportunity Site One Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.