Customer Service Sales Representative

Hyperion Munitions, Inc. is a specialized company dedicated to supporting manufacturers in the firearms and defense industry with innovative go-to-market strategies. Leveraging an extensive distribution network, Hyperion offers direct connections to domestic and international gun dealers while providing marketing support, product development, and pricing strategies. Our resources include exclusive access to industry trade shows, supply chain support, warehouse management, and fulfillment planning.

By partnering with Hyperion, businesses receive unparalleled strategic support and become part of the American Patriot First group, ensuring success in a competitive market. We are committed to driving the growth and success of our partners with a steadfast focus on excellence.

This is a full-time on-site role for a Customer Service Sales Representative located in Largo, FL. The responsibilities include managing customer inquiries, providing accurate and efficient solutions, processing orders, and supporting sales objectives. The role also involves maintaining strong customer relationships, addressing concerns, and promoting products and services to drive sales growth. Collaborating with the sales team to achieve business goals will be a key aspect of this position.

• Customer service and excellent communication skills
• Sales and negotiation skills, with the ability to handle client inquiries effectively
• Problem-solving and organizational skills to address customer issues and manage workflows
• Teamwork and collaboration abilities while working alongside other departments
• Proficiency in maintaining accurate records and using CRM software is a plus
• Previous experience in sales or customer service roles is highly desired
• Knowledge of firearms and the defense products industry would be advantageous
• Ability to work on-site in Largo, FL and adhere to full-time work hours