SA Cylinder Control Coordinator

Overview

R SA Cylinder Control Coordinator (Open)

Location:

Largo, FL (Retail Solutions) - Management;
Tulsa, OK - W. 7th St.

- Management - Central BSC

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

• In-Office position based out of Largo, FL or Tulsa, OK

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access:
  Your benefits start after just 30 days of employment.

The Strategic Account Cylinder Control Coordinator is primarily responsible for ensuring that Strategic Account cylinder balances are accurate and we are billing customers accurately. The role will require managing and coordinating large projects related to cylinder disputes escalated by external Strategic Account customers and also internal customers (Airgas Branches, Divisional Accounts Receivable teams, National Account Managers, etc.). This position will also be responsible for ensuring that Airgas is complying with all contractual audit obligations surrounding Strategic Accounts.

• Track Strategic Account customer agreements which have requirements related to cylinder audits/reconciliations. Coordinate completion while measuring and reporting results

• Create reports related to customers with even exchange requirements and work with branches to make any necessary corrections

• Proactively review customers with no sales activity other than rent revenue, research and resolve if required

• Proactively identify opportunities for charging rent and redeploying cylinders (Lost Rent Revenue Report). Work with National Account Managers on increasing revenue and/or reducing cost to serve

• Identify and communicate potential mode changes and revenue impact to internal stakeholders

• Reconcile and coordinate billing Loss of Use when required

• Create reports useful for senior management to understand cylinder exposure for Strategic Account Cylinder balances

• Work with the Central Service Desk, Branches, National Account Managers, Strategic Account Business Management Team, Regions and Division Teams as required to maintain accurate Strategic Account customer cylinder balances and rental billing

• Act as a liaison between customers, branches, sales, special billing teams, and Customer Service / Collections Representatives

• Promote adoption of best practices in cylinder management that are in alignment with Strategic Account profitability goals

Required Qualifications:

• High School Diploma

• 1-3 years of work experience

• Experience in Microsoft Excel, Word, PowerPoint and Google

• Must have intermediate to advanced excel/google sheets experience using formulas, pivot tables etc.

• Capable of managing multiple projects

• Ability to engage and work with all levels of the organization, including, but not limited to Senior Management, Sales Leaders and Support staff

Preferred Qualifications:

• Prefer 1 year related work experience in branch role, inventory management or support

• Experience with computer systems and related tools: SAP or Business Warehouse

• Industry experience or knowledge of Airgas business and production/distribution network preferred

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with…