Service Technician
Job in
Largo, Pinellas County, Florida, 34640, USA
Listed on 2026-05-13
Listing for:
ADT
Full Time
position Listed on 2026-05-13
Job specializations:
-
Trades / Skilled Labor
Maintenance Technician / Mechanic, Installation Technician, Field/Service Technician
Job Description & How to Apply Below
Position Summary
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Technician advises customers and the customer care center of the status of systems and processes inspections.
Key Responsibilities- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- Follow and complete required processes of wired/wireless technology and connection procedures.
- Test and validate system signals/communication with central monitoring to properly establish service.
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment, repair or replace inoperative equipment and test for operation.
- Read blueprints, building and electrical plans in order to complete equipment repairs.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
- High school diploma or GED.
- Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
- Excellent communication skills.
- Able to read building electrical and sprinkler plans as required for clearing equipment trouble.
- Standing, stooping, lifting, climbing, and crawling capabilities.
- Valid driver's license required.
- Service experience.
- Technical aptitude.
- Strong verbal communication.
- Customer focused and customer driven mindset.
- Thrive in the face of uncertainty.
- Valid driver's license.
- High School degree or the equivalent.
- Full benefits on the 1st of the month after 31 days of employment.
- Casual, yet energetic and engaging work environments.
- Medical, Dental, Vision, 401(k) with employer matching.
- Paid vacation time.
- Tuition reimbursement, employee referral bonuses.
- A culture of coaching, development and career growth opportunities.
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