Clinical Case Manager, LCSW - Adults

Do work that truly matters—every single day.

Marin Community Clinics (MCC) has been at the heart of Marin County since 1972. Today, we’re a nationally recognized, award-winning Federally Qualified Health Center (FQHC) serving nearly 40,000 patients each year with integrated primary care, dental, behavioral health, specialty, and referral services. Our mission is simple and powerful: to promote health and wellness through excellent, compassionate care for all.

If you’re a Licensed Clinical Social Worker who believes older adults deserve care that honors their dignity, independence, and whole humanity, we’d love to meet you.

We’re seeking a mission-driven Clinical Case Manager, LCSW – Older Adults to join our Complex Care team, a collaborative, multidisciplinary group dedicated to improving outcomes for older adults with complex medical, behavioral health, and psychosocial needs.

In this role, you’ll support a panel of patients using a whole-person, patient-centered approach—blending clinical case management with behavioral health interventions. You’ll partner closely with primary care providers, nurses, behavioral health clinicians, and community partners to help patients navigate a complex healthcare system and overcome barriers to wellness.

You’ll report to the Director of Complex Care and be a trusted voice in shaping how we deliver thoughtful, effective care to older adults.

• Understands the interplay between chronic medical conditions and psychosocial challenges.
• Appreciates the unique needs, strengths, and barriers experienced by older adults.
• Is comfortable working with complex behavioral health presentations and/or substance use disorders.
• Has a genuine passion for helping people navigate complicated systems of care.
• Thrives as part of a multidisciplinary team and welcomes collaboration and guidance.
• Brings initiative, creativity, and strong problem-solving skills to your work.
• Is comfortable partnering with community-based organizations, Marin County services, specialists, and insurance providers.
• Practices from a person-centered, trauma-informed, housing-first lens.
• Leads with compassion, respect, flexibility, and adaptability.
• Has strong organizational skills and can manage competing priorities with care.
• Has experience with (or strong familiarity with) housing resources and navigation in Marin County (a big plus!).

• Manage a caseload of 30–40 Complex Care patients.
• Develop comprehensive, collaborative care plans with patients.
• Coordinate medical, behavioral health, and social services.
• Provide targeted behavioral health support and interventions.
• Address social determinants of health (SDOH) and other barriers to care.
• Connect patients to community resources and supports.
• Conduct home and community visits as needed.
• Triage and respond to care needs in a timely, thoughtful manner.
• Collaborate with an interdisciplinary care team (primary care, nursing, behavioral health, care navigation, and external partners).
• Participate in case conferences, trainings, and administrative meetings.
• Document and report data accurately and on time.
• Support satellite clinics and work occasional extended clinic hours when needed.
• Share insights to improve case management services and quality of care.
• Travel between clinic sites or community locations as required.

• Combination of clinic, community, and desk-based work.
• Prolonged standing, walking, and sitting.
• Occasional lifting (up to 15 lbs).
• Driving between clinic sites as needed.
• Compliance with immunization and fit-for-duty requirements.

Our benefits are designed to support your health, growth, and life outside of work, including:

• Affordable medical insurance + Health Reimbursement Account (HRA).
• Dental and vision coverage.
• Student loan repayment and loan forgiveness.
• Retirement plan.
• Continuing education and professional development support.
• Professional fee reimbursement.
• Cell phone, scrubs, and loupes reimbursement.
• Life insurance, AD&D, short- and long-term disability.
• Employee Assistance Program.
• Generous paid time off, holidays, and personal days of celebration.
• Extended illness benefits.

• Licensed Clinical Social Worker (LCSW) with an active California license.
• Fluency in English (written and verbal).
• Computer literacy, including Microsoft Office and internet research.
• Ability to write clear, professional documentation.
• Valid California Driver’s License.

• 1–2 years of experience working with individuals with complex medical, behavioral health, and/or substance use needs.
• Experience working with older adult populations.
• Knowledge of legal, ethical, and regulatory standards related to patient rights and confidentiality.
• Bilingual Spanish skills.