Resident Services Coordinator; San Clemente, Drakes Way

Overview

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives.

Join us and make a difference today.

What we offer.

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.

We believe in work / life balance.

15 days of vacation per year (which increases based on years of service)

10 paid sick days per year

13 paid holidays

Flexible Start Times (REM Onsite Positions)

We take care of our employees.

Competitive Salaries

403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay

Go 365 Wellness Program

Comprehensive Employee Medical Insurance

Affordable Dental & Vision Insurance

Free Life Insurance

Flexible Spending Account

EAP – Mental Health, Financial and Legal Services

$1,500 Employee Referral Program

EAH University, an in-house training program

This position is for a full-time Resident Services Coordinator to work at San Clemente and Drake s Way, affordable housing communities in Corte Madera and Larkspur, CA. Qualified candidates will have 1-2 years of social work experience and/or activities coordination for seniors and/or families. Salary range: $25.00 - 37.00 per hour; hiring range for new employees is generally $25.00 - $31.00 per hour, DOE.

Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.

COMPANY OVERVIEW

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai’i, and plays a leadership role in local, regional, and national housing advocacy efforts.

EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our website housing.org to learn more about us, our culture, and how we strive to maintain excellence in everything we do.

For immediate consideration, please apply to requisition RESID
004280 on our website housing.org/careers

POSITION OVERVIEW

Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines the needs for on-site services and explores ways programs and services can be brought to the property. Engages in using a trauma-informed approach to service delivery and developing community relationships. Understands and supports EAH s mission and core values.

RESPONSIBILITIES

• Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Provides information, assistance, and resident services referrals and engages in follow-up. Performs needs assessments to determine what types of programs and services would benefit the residents. Obtains resident feedback on effectiveness and quality of programs and their delivery through an annual Resident Satisfaction Survey. Develops supportive relationships with residents and conducts regular outreach to encourage participation in resident programs.
• Provides and coordinates opportunities for residents to learn new skills, build community and promote self-sufficiency, including social, educational and Stay Well activities (e.g., celebrations, classes).
• Connects residents to food resources in their community. Increases resident access to food by facilitating distributions as needed.
• Establi…