Scheduling Coordinator

Description

Pay: $18.00–$21.00 per hour

Job Description:

The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs.

The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization.

The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities.

• Build and maintain weekly caregiver schedules
• Match caregivers to clients based on skills, availability, and needs
• Respond to call-outs, no-shows, and last-minute changes
• Secure shift coverage quickly to avoid gaps in care
• Communicate schedule updates with caregivers and clients
• Maintain accurate and up-to-date scheduling records
• Monitor coverage, overtime, and caregiver utilization
• Coordinate with recruiting team on staffing needs

• 2+ years of scheduling, dispatch, or coordination experience
• Strong organizational and time management skills
• Ability to multitask in a fast-paced environment
• Excellent communication and problem-solving abilities
• Experience with Google Suite and scheduling software
• Healthcare or home care experience preferred

Schedule: Full-time, Monday–Friday with on-call rotation

Benefits: Health, dental, vision, PTO, and performance-based incentives