Document Technician

NOTICE TO APPLICANT

This position will close at 12:00AM MST on the End Date.

You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc.

Only the information provided on this application is evaluated when determining compensation.

Provide administrative support for Sheriff's Office Records functions, internal and external customer service requests, and information management.

• Organize, prepare, maintain and disseminate records collected in the course of law enforcement activities according to state, federal, and DASO procedures.
• Greet visitors, on the telephone or in person, and provide accurate information, appropriate services, or direct them to appropriate resources.
• Responsible for assisting public with report disseminations, procedural help and advice, and visitor notifications.
• Answers incoming calls, transfer calls, take and deliver messages, and provide procedural assistance to callers.
• Transcription duties to include accurately entering data from recorded reports, supplements, and statements into Records Management Database or standard statement format. Organize paperwork for reports, proofread and make corrections as needed.
• Maintain accurate digital and paper records and files that permit timely retrieval.

• Research and prepare background checks as requested in a timely and accurate manner.
• Prepare discovery packets in response to subpoenas for records.
• Prepare DWI verifications for the District Attorney's (DA) office.
• Organize class III juvenile delinquent record documents and submits to New Mexico Children, Youth, and Families Department (CYFD).
• Research and copy videos from patrol units as requested.
• Maintain case files and digital scanning of files.
• Send court subpoenas to Deputies regarding upcoming hearings.
• Track, monitor and merge cases and citations from various internal databases to submit to courts and proper case files.
• Research and gather documentation for Inspection of Public Records Act (IPRA) requests.
• Generate reports from the records management system for statistics and analytical purposes as well as National Incident-Based Reporting System (NIBRS) reporting requirements.
• Assist with customer service at the front desk and by telephone for the public.
• Receive payments and issue receipts.
• Occasional assignment to a substation within the county.
• Exposure to highly confidential law enforcement information to include graphic content in reports, videos, audio, and photographs that could be disturbing in nature.

• Provide customer service, to both internal and external customers.
• Route inter-office and U.S. mail for the Fleet Division.
• Answer questions and provide assistance to the Fleet Coordinator.
• Assist with various documents, which include registrations, inspections, purchase requests, bid specifications, billing and budget documents.
• Under the direction of the Fleet Coordinator: issue, collect and destroy fuel cards.
• Certify, process, and file invoices for payment from contractors, dealers, title companies, and vendors.
• Store, create, and retrieve vehicle information files.
• Document and record, as needed, and assure that file records are kept orderly and current.
• Resolve routine problems encountered.
• Provide information and explain departmental procedures in response to questions raised by the public.

Participate in community functions as part of proactive Community policing philosophy and other related duties as assigned.

High School Diploma or GED.

Two years of full-time responsible and advanced administrative or responsible customer service work experience depending on functional area of assignment. Specialized experience or advanced education relevant to the department is highly desirable.

In accordance with County policy.

Valid Driver's License