Sales Representative
Listed on 2026-05-25
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Technical Support
LOCATION
Las Cruces, NM
JOB TYPEFull-Time & Part-Time
PAY TYPESHourly + Bonus
BENEFITS & PERKSLOCAL REPRESENTATIVE:
Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
No Resume Required, Entry-Level
POSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world.
In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our
industry-leading training program
, you’ll gain the tools and support you need to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre‑employment test.
POSITION RESPONSIBILITIESKey Responsibilities:
- Make outbound and receive inbound calls in a professional and courteous manner
- Educate customers on products and services, identifying upsell opportunities
- Understand customer needs and recommend tailored solutions
- Use internal systems to manage accounts and process transactions accurately
- Research and resolve customer issues, coordinating with other departments as needed
- Accurately document customer interactions and follow established procedures
- Adhere to scripts, policies, and compliance standards
- Maintain confidentiality and handle sensitive information responsibly
- Escalate complex issues to supervisors or appropriate teams
- Stay current with training, updates, and system changes
- Meet attendance and scheduling expectations
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
- Must be 18 years or older
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to type 20+ words per minute
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Dependable and punctual with a strong work ethic
- Strong problem‑solving and conflict resolution skills
- Customer‑focused, empathetic, and solution‑oriented
- Ability to multitask and manage time effectively
- Comfortable in a fast‑paced, evolving environment
- Team‑oriented with strong interpersonal skills
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full‑time employees are eligible for comprehensive medical,…
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