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VIP Reservations & Guest Experience Specialist

Job in Las Cruces, Dona Ana County, New Mexico, 88005, USA
Listing for: Innofthemountaingods
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 46000 USD Yearly USD 28000.00 46000.00 YEAR
Job Description & How to Apply Below

Inn of the Mountain Gods Resort and Casino is seeking a VIP Host Reservations Agent to handle inbound reservation requests from high-value patrons referred by the outbound call center. This role ensures accurate hotel bookings, coordinates dining reservations, and provides information on resort amenities with exceptional service.

You will use Synkros and Visual One to manage reservations and customer data, support revenue growth, and maintain guest satisfaction.

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