Call Center Representative

MCI Careers is hiring Call Center Representatives to deliver exceptional customer experiences for leading global brands in technology and software. In this fast-paced, performance-driven environment, you will handle inbound and outbound calls, resolve customer issues, provide product and technical support, and identify opportunities to upsell or cross-sell solutions. You'll use CRM tools, follow detailed processes, and meet clear performance targets.

We provide robust training, ongoing coaching, and defined advancement paths so you can grow your skills in customer experience, sales, and tech-enabled support.