Senior Client Account Manager - Call Center (BPO/CX
Job in
Las Cruces, Dona Ana County, New Mexico, 88005, USA
Listed on 2026-08-22
Listing for:
Mass Markets
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Account Manager
Job Description & How to Apply Below
MCI is seeking a senior Call Center Client Account Manager III to oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This role requires strong communication, ownership, and problem-solving skills, with travel up to 20% and an emphasis on driving value for complex BPO accounts.
The ideal candidate will have a proven track record in contact center operations and client services, plus the ability to lead strategic planning,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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