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Strategic Call Center Account Lead

Job in Las Cruces, Dona Ana County, New Mexico, 88005, USA
Listing for: MCI
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 55000 - 90000 USD Yearly USD 55000.00 90000.00 YEAR
Job Description & How to Apply Below

MCI seeks an experienced Call Center Client Account Manager I to oversee enterprise and public sector client relationships, ensuring exceptional service delivery and operational success. This is a full-time, office-based position with up to 20% travel.

You will manage day-to-day client relationships, drive strategic initiatives, oversee change management, ensure process compliance, and deliver outstanding service.

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