Systems Administrator Tier I_ TS​/SCI Polygraph

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on you to manage the functionality and efficiency of a group of computers running on one or more operating systems.

• Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
• Provide IT Service Management functions and first level troubleshooting to all customers; use procedures to identify, troubleshoot, diagnose failures and restore system capability; analyze, diagnose, and isolate hardware failures; directly replace or coordinate replacement of hardware failures; collect data for proper escalation to Tier 2/3.
• Perform network management services: monitoring network device health, network performance, utilization optimization.
• Perform OS monitoring; monitor Commercial Off the Shelf (COTS) software, custom software, resource memory allocation.
• Modify authorized user lists, user profiles, and file system maintenance.
• Understand all ITSM processes and document work accurately through a ticketing system.
• Perform visual inspections of hardware and document/report findings.
• Understand Service Level Agreements and ensure work completed within timelines.
• Manage account requests and provide account management responsibilities for personnel on numerous systems.
• Know functional leads and technicians for all managed systems; understand local site command and hierarchy; know POCs for systems outside the program's responsibility.
• Interface with customers and government officials.
• Participate in special projects as required.

• Education
  :
  Technical training, certification(s), or degree with 3+ years of experience in a technical discipline, or equivalent combination.
• Required Technical Skills
  : 3+ years of directly related experience in systems administration and analysis.
• Preferred Experience
  : UNIX/Linux system administration, Windows system administration.
• Shift Work
  :
  Panama schedule – 12 hours/day for a total of 7 days over a 2-week period. Shifts are 6:00 AM‑6:00 PM or 6:00 PM‑6:00 AM.
• Security Certifications
  :
  DoD IA certification – either valid CompTIA Security+ CE or CCNA‑Security. Security+ CE preferred; must attain required DoD 8570 CE certification within 6 months of hire.
• Security Clearance
  : TS/SCI with polygraph.
• Location
  :
  On customer site.
• Citizenship
  : U.S. citizenship required.

As part of your role/function on the program you will be granted privileged user access. Privileged users are subject to additional scrutiny and monitoring to ensure continuous adherence to privileged user processes and procedures. A zero‑tolerance policy applies to security violations.

• 401(k) with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities, including paid education and certifications
• Cutting‑edge technology to learn from