Systems Analyst

Your experience matters

Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Systems Analyst, joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

A Systems Analyst who excels in this role:

• Identifies opportunities to improve business processes through the effective use of information technology.
• Provides technical leadership, guidance, and assistance to user departments in evaluating, selecting, installing, and supporting automated information systems.
• Assists with analyzing, specifying, reviewing, and implementing the hospital's information systems.
• Manages the telephone system, including installation, maintenance, and support.
• Plans and coordinates services related to PCs and peripherals, printers, telephone and wireless phone systems, cable plant infrastructure, and Nurse Call.
• Analyzes business processes and data to identify opportunities to automate and improve existing processes through information technology.
• Provides telephone services to internal and external customers to ensure telecommunication needs are met.
• Installs and maintains in-house PCs, printers, scanners, network components, mobile carts, and time clocks.
• Manages automated systems, including implementation, vendor coordination, system interfaces, problem identification and tracking, custom reporting, conversion issues, user training, and ongoing system review and maintenance.
• Maintains and applies knowledge of financial, clinical, and office automation applications and related computer systems.
• Performs departmental needs analyses to determine appropriate levels and degrees of computer system automation.
• Provides application- and system-level support.
• Provides hardware support as needed.
• Serves as a consultant to management, providing decision support for initiatives, policies, and procedures.
• Serves as a key customer contact for inquiries and the resolution of customer issues.

• Associate degree or equivalent in Electronics.

• Prefer 3-4 years electronic repair experience on PCs and PC based equipment.
• Vendor-specific training required for supported hardware devices.
• Two years' recent experience in a hospital information systems department. Experience in evaluating, selecting, and/or installing automated information systems.
• Prefer experience with multiple systems running on various platforms.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Formal training or direct experience with personal computer systems and applications including spreadsheets, word processors, and databases.
• Formal training or direct experience with the Windows desktop and server platform required.
• Knowledge of networks, client-server computing, help desk, HTML, and other computing platforms helpful but not required.
• Vendor-specific training will be required for nurse calls system and phone switch.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits
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  Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO
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  Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth
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  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being
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  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development
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  Ongoing learning and career advancement opportunities.