Voice of the Customer IT Service Experience Analyst
Job in
Las Cruces, Dona Ana County, New Mexico, 88005, USA
Listed on 2026-08-22
Listing for:
NMSU
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst, IT Support
Job Description & How to Apply Below
New Mexico State University in Las Cruces seeks an IT Service Experience Analyst to act as the voice of the customer within UTSS, gathering feedback, mapping experiences, and driving improvements across IT services. The role collaborates with stakeholders to enhance service delivery, accessibility, and satisfaction, aligning with IT policies and strategic objectives.
The ideal candidate has an associate or bachelor’s degree with relevant experience, ITIL familiarity preferred, and a standard M-F
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