Assistant Store Manager Las Cruces, NM

HB: 00583
Las Cruces, New Mexico (Mesilla Valley Mall)
Hourly: $17.25 - $17.25

Job Title:

Assistant Manager
Department:
Operations
FLSA Status:
Non-Exempt

Reports To:

Store Manager

The Assistant Manager assists and consults the Store Manager with overall operations and administrative duties, ensuring the store’s goals are met. The role requires product knowledge, adherence to company policies, outstanding customer service, and supervisory oversight when the Store Manager is absent.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Assist with personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to ensure departmental profitability.
• Direct staff to meet departmental responsibilities and standards.
• Inform the Store Manager of inventory movement and customer trends.
• Maintain quality customer service standards.
• Perform general administrative duties as needed.
• Deliver exceptional customer service as outlined in the customer service manual, handling peak periods efficiently.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all Hibbett I City Gear policies, procedures, and standards specified in the operations, personnel, visual, and customer service manuals and related memos.
• Protect company assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.

• Supervise employees during the Store Manager’s absence.
• Execute supervisory duties in line with organization policies and applicable laws, including interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1‑3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Capability to assist in team management and support overall goals and profitability.
• Self‑starter with initiative to undertake important tasks proactively.
• Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
• Team‑player passionate about outstanding customer service and merchandise sales.