Accountant III

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call centre footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centres are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organisation. We are hiring an Experienced Accountant to manage financial operations, reporting and compliance for our BPO business. You'll play a key role in supporting strategic financial decisions.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

Key Responsibilities:

• Prepare monthly, quarterly, and annual financial statements.
• Manage accounts payable, receivable, and payroll processes.
• Ensure compliance with tax regulations and financial reporting standards.
• Support budgeting, forecasting, and variance analysis.
• Assist with internal and external audits.
• Maintain accurate financial records and documentation.
• Collaborate with leadership on financial planning and strategy.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification.
• 3+ years of accounting experience, preferably in a BPO or service‑based industry.
• Proficiency in accounting software (e.g., Quick Books, Sage, Xero).
• Strong attention to detail and analytical skills.
• Knowledge of IFRS or GAAP standards.

MCI offers a competitive and growth‑oriented compensation package with benefits and incentives that support our team members.

• Paid Time Off: Earn PTO and paid holidays.
• Incentives & Rewards: Daily, weekly and monthly contests with cash bonuses and prizes, including electronics and vacation packages.
• Health Benefits: Full‑time employees are eligible for comprehensive medical, dental and vision coverage after 60 days of employment; all employees have access to MEC medical plans after 30 days.
• Retirement Savings: Retirement savings programmes where available.
• Disability Insurance: Short‑term disability coverage.
• Life Insurance: Access to life insurance options.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: Opportunities for internal promotions.
• Paid Training: Learn new skills while earning a salary.
• Casual Dress Code: Comfortable work attire.

This job operates in a professional office environment. Employees will largely be sedentary, standing or sitting for long periods while using a computer and telephone headset. Occasional tasks may require moving objects up to forty (40) pounds.

• Must be authorized to work in the country where the job is based.
• Must submit up to a Level II background and/or security investigation with a fingerprint; offers are contingent on results.
• Must submit to drug screening; offers are contingent on results (not applicable in Canada).

Consistent with the Americans with Disabilities Act (ADA), MCI policies provide reasonable accommodations when requested, unless such accommodations would cause undue hardship.

MCI embraces diversity and offers a discrimination‑free workplace. Employment is based solely on merit and qualifications. MCI will consider qualified applicants with criminal histories in a manner consistent with federal and local requirements.

MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact centre customer services and IT services needs.