Adoption & Retention Supervisor (CYFD​/PSD #32276

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Job Requirements & Classification

Description:

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact.

Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.

THE INCUMBENT FOR THIS POSITION MAY BE HOUSED IN ANY OFFICE ACROSS THE STATE DEPENDING ON DIVISION & PROGRAM NEEDS.

THIS POSTING WILL BE USED IN ONGOING RECRUITMENT AND WILL REMAIN OPEN UNTIL ALL POSITIONS HAVE BEEN FILLED.

The incumbent in this position will provide direct supervision and oversight to the Adoption and Retention Specialists. The incumbent supervises adoption recruitment, matching, adoption case consultation, documentation, trainings to aide staff in development and job knowledge, stakeholder coordination, and post-adoption support referrals. The incumbent in this position will supervise adoption specialist staff who have regular interactions with multiple internal and external stakeholders, multi-disciplinary teams, private adoption agencies, community partners, adoptive families, and legally freed children/youth with complex trauma histories and needs.

The supervisor will provide strategic oversight, quality assurance, timely case progression monitoring, and consistent support to ensure compliance with CYFD policy, procedure, and best practice.

Key responsibilities for the incumbent in this position include but not limited to:

• Direct supervision and oversight to the Adoption and Retention Specialists
• Oversight of recruitment and matching activities
• Monitor documentation and timely input into the centralized case management and data reporting system
• Quality review of case consultation and critical decision-making
• Coaching, adoption training, and staff development
• Program leadership and collaboration
• Post adoption referral assignment and supervision oversight
• Data review and outcome monitoring
• Conflict resolution and escalation support
• Ensure compliance with policy, procedure, and best practice

The job primary serves children and youth in the foster care system who are legally freed for adoption and do not have an identified adoptive resource. Every recruitment effort, matching decision, placement activity, and support service exists to promote the child/youth well-being, permanency, and long-term stability in a safe and nurturing adoptive home. Additionally, the role serves several secondary customers to include prospective adoptive parents, post-adoptive families, child welfare staff who rely on expert consultation during key decision-making points, community partners and private adoption agencies.

The ideal candidate should be a knowledgeable and relationship-centered leader who brings expertise in child welfare-specifically adoption practice-and the ability to guide staff through complex, high-stakes decision-making. The incumbent shall excel at balancing oversight, coaching, and collaboration while maintaining a strong commitment to permanency outcomes and best practice. The ideal candidate should possess the following core professional qualities:

• Strong child welfare and adoption experience
• Program leadership
• Critical thinking and decision-making skills
• Skilled communicator and collaborator
• Quality assurance mindset
• Conflict resolution abilities

Master's Degree in Social Work, Guidance and Counseling, Counseling, Psychology, Sociology, or Criminology from an accredited college/university and two (2) years of any combination of experience including working with communities, working on health or social service-related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field above licensure requirements and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.

May require a current license in New Mexico as a Doctoral Level Psychologist, Psychologist Associate, LCSW LISW, LMSW, LPC, LPCC, LMHC, LPAT or LMFT or eligibility for such licensure in accordance with New Mexico requirements.

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment…