Accounts Receivable Specialist

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

As an Accounts Receivable Specialist – Billing, you will manage billing operations and support accurate revenue recognition across customer accounts. This role exists to ensure invoices, payments, and account records are complete, accurate, and aligned with audit and compliance requirements.

You will work closely with internal teams and customers to resolve discrepancies, respond to inquiries, and maintain timely billing and collections processes.

• Process and reconcile billing transactions using JD Edwards, Salesforce, and internal systems
• Review billing data for accuracy and compliance with revenue and audit controls
• Generate invoices, customer statements, and delinquency notices
• Respond to customer inquiries and perform research across systems to resolve issues
• Upload invoices to customer portals and manage customer‑facing documentation
• Calculate and apply late fees, interest, and billing adjustments as needed
• Process customer refunds and payment transactions (check, wire, ACH)
• Perform account reconciliations and support month‑end close activities
• Maintain accurate records and documentation for audit readiness
• Collaborate with internal teams to resolve billing discrepancies and improve processes

• You maintain a high level of accuracy in billing and financial data
• You communicate clearly with customers and internal stakeholders
• You investigate discrepancies and resolve issues with sound judgment
• You stay organized and detail‑oriented across multiple accounts
• You operate with professionalism and maintain data integrity

Required:

• 5+ years of experience in Accounts Receivable or related field
• Experience with billing processes and customer account management
• Functional knowledge of journal entries and general ledger reconciliation
• Proficiency in Microsoft Excel, including formulas, VLOOKUP, and pivot tables
• Experience with Microsoft Office tools including Outlook and Teams
• Strong written and verbal communication skills
• Ability to work flexible hours during peak billing cycles

Preferred:

• Associate’s or Bachelor’s degree in Accounting or related field
• Experience with JD Edwards and Salesforce
• Experience working in high‑volume billing environments

We encourage you to apply even if you do not meet every preferred qualification.

• A Culture of Karma – We are self‑motivated by karma, ensuring our actions contribute to a positive, supportive and forward‑thinking environment
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development
• Flexibility & Remote Opportunities – Whether in‑office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company
• Generous Benefits Package – Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more

This is more than a job—it’s a mission. If you’re ready to support accurate billing and financial operations in a fast‑paced environment, we want to hear from you.

Apply Now and Let’s Build the Future Together.