Spec Admin Support II - Food & Beverage

The Food and Beverage Specialist II plays a key role in supporting the Food & Beverage department by providing advanced administrative and operational assistance to its executive team. This position is responsible for managing day-to-day office functions, coordinating departmental activities, and ensuring smooth execution of F&B operations across the division.

• Assist with managing executive schedules and act as a liaison for the executive team.
• Able to keep confidential information confidential.
• Plan, organize and implement events, such as meetings, business luncheons, or client dinners.
• Answer phone inquiries, direct calls to the proper parties, and provide basic company information.
• Transcribe memos, meeting minutes and department documents.
• Complete travel arrangements and accommodations, as needed.
• Conduct research, prepare statistical reports, enter data into the system, run reports, and manage information requests.
• Perform clerical duties, such as preparing correspondence, greeting visitors, arranging conference calls, scheduling meetings, set-up travel arrangements, and take notes at meetings.
• Assist with guest concerns and report issues to management in a timely fashion.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

• Ability to work varied shifts, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

• Microsoft Office, including Excel & PPT.
• Menu editing, utilizing Adobe Pro.
• Knowledge of systems such as Birchstreet, Certify, Hot Sos, Kronos and restaurant POS platforms.
• Previous experience working in a large, luxury resort setting.

• High School Diploma or Technical school graduate.
• At least one year of administrative/coordinator experience.
• At least 21 years of age.

• Proof of eligibility to work in the United States.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.