Engagement Team Support Specialist

The Role:
Engagement Team Support Specialist

As a Engagement Team Support Specialist at Switch, you will be part of a high-performing, on-site team that operates with precision, professionalism, and pride in the details. This role plays a key part in creating a seamless day-to-day experience for internal teams and visitors by supporting meetings, events, and tours, while managing the administrative and logistical work that keeps operations running smoothly.

This role works closely with Engagement, Hospitality, and Operations, while also supporting culture-building efforts at Switch, driving team member engagement.

This is an excellent opportunity for someone who brings strong execution skills, a hospitality mindset, and is ready to grow within a fast-paced, mission-critical environment supporting AI, cloud, and enterprise data center operations.

Partner with Engagement and Hospitality teams to provide seamless operational and administrative support.

Coordinate logistics for meetings, events, and tours from planning through execution.

Manage calendars, scheduling, document preparation, and correspondence.

Track timelines, action items, and follow-ups to ensure work is completed accurately and on time.

Assist with the coordination of catering, space setup, and other on-site needs for meetings and events.

Assist with front desk coverage as needed, ensuring a positive and professional experience for visitors.

Prepare and distribute agendas, event materials, and internal communications.

Coordinate travel arrangements including transportation, lodging, and itineraries.

Proactively identify and resolve logistical issues to support smooth execution and enhance the guest experience.

Contribute to a polished, branded, and high-quality on-site experience through attention to detail.

Manage and process expense reports ensuring accuracy and compliance with travel and expense policies.

Serve as a point of contact for vendors, contractors, and internal partners as it relates to meetings and events.

3+ years of experience in an administrative, coordinator, or team support role, ideally within hospitality, events, corporate operations, or customer-facing environments.

Demonstrated ability to manage multiple priorities with a high degree of accuracy in fast-paced, high-visibility settings.

Willingness to provide daily on-site support with energy, reliability, and professionalism (remote work is not an option for this key role)

Strong organizational skills with the ability to manage multiple tasks, timelines and priorities

High attention to detail and follow-through, with pride in delivering accurate, well-executed work.

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with expense and travel management tools

Clear, professional written and verbal communication skills

Ability to work collaboratively with internal cross-functional teams and external partners

Comfort managing logistics for meetings, travel and events in a fast-paced environment

Problem-solving mindset with the ability to anticipate needs, resolve issues proactively, and adapt to changing priorities

A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.

Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you. Apply Now and Let’s Build the Future Together.