Part - Time Worker - ABE - FY

Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services.

Responsibilities include:

• Support in registering students in-person, by phone, and/or by email following ABE program procedures
• Screening students
• Ask a series of questions to the student to see if they qualify for our program.
• Enter student information into a tracking sheet/database (LUMENS)
• Ensure accurate data entry
• Submit a call log daily to your lead
• ABE daily phone duties incoming/outgoing
• Tracking incoming calls to ensure successful placement
• Enter student data in the tracking sheet for student follow-up
• ABE daily email duties incoming/outgoing
• Respond to emails and follow up with students
• Welcoming/facilitating student intake/assessment process
• Proficient in Outlook email, data entry, and friendly customer service with a smile
• Student-centered / listening / verbal communication / organizational skills
• A flexible schedule is required: days/nights/weekends (will work around class schedule)
• Energetic, Friendly, reliable, and punctual for your shift
• Data entry for student data into tracking sheet/database portals as needed.
• Required accurate data entry of less than 2% error rate
• Notify students and instructors of any class updates, as requested
• Complete follow-up calls for ABE students to track student progress/success rates
• Bilingual students are encouraged to apply
• Additional job duties as assigned

Starting Salary: $12.95 Hourly

Note: 1000-Hour Appointment
-Temporary hourly employees are limited to a maximum of 1,000 hours per calendar and fiscal year and must be terminated upon reaching the maximum hours, unless there are exceptional circumstances.

CSN is an Equal Employment Opportunity/Affirmative Action institution.