Administrative Assistant - Attractions

It is the primary responsibility of the Administrative Assistant - Attractions to provide administrative and operational support to Adventuredome leadership, including the Director, Operations Manager, and Shift Managers, while contributing to a positive, service-focused environment for both guests and team members. This role supports daily coordination of Adventuredome Dispatch operations and plays a key part in ensuring efficient communication, scheduling, reporting, and recordkeeping across the department.

The Administrative Assistant - Attractions serves as a professional point of contact for internal and external guests, demonstrating a commitment to Circus Circus service standards through timely communication, responsiveness, and a welcoming, solutions-oriented approach. This position supports operational readiness by maintaining accurate documentation, assisting with departmental processes, and helping to create a collaborative work environment that promotes teamwork, professionalism, and exceptional guest experiences.

All duties are to be performed in accordance with departmental and property policies, practices, and procedures, with a strong focus on operational excellence, safety, and guest satisfaction.

Regular, predictable attendance is required.

POSITION RESPONSIBILITIES / DUTIES

• Provide day-to-day administrative support to Adventuredome leadership, including preparation of reports, correspondence, and departmental documentation
• Assist in coordinating Adventuredome Dispatch coverage, including scheduling support and coverage for dispatcher breaks or time off as needed
• Compile and distribute daily, weekly, and monthly operational reports for department leadership
• Maintain organized office filing systems, records, and departmental information flow
• Prepare and distribute memos, forms, letters, and communications on behalf of Theme Park leadership
• Respond to guest inquiries, comments, and feedback in a professional and timely manner
• Coordinate purchasing, receiving, and supply inventory for park and office operations
• Assist with vendor communication, documentation, and service coordination
• Greet guests, VIP visitors, and vendors in a professional and welcoming manner
• Manage incoming calls and radio communications; take and relay messages as appropriate
• Compile and maintain departmental comp logs and audit documentation
• Operate standard office equipment including computers, telephones, copy machines, and two-way radios
• Demonstrate proper phone etiquette and professionalism when handling internal and external communications
• Maintain effective working relationships with all business contacts
• Maintain a professional, neat, and well-groomed appearance in accordance with Circus Circus standards
• Perform other job-related duties as assigned

QUALIFIFCATIONS

• Previous administrative or customer service experience preferred
• Experience using multi-line phone systems and/or two-way radios preferred
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook required
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Flexibility in scheduling; must be available to work weekends and holidays as needed
• Professional appearance and demeanor required

WORKING ENVIRONMENT

• Office environment within a high-volume indoor theme park setting
• Frequent interaction with guests, vendors, and operational leadership
• Opportunities to support daily park operations and guest experience
• Development of administrative, communication, and organizational skills
• Collaborative team environment supporting Adventure Dome leadership

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.