HOA Coordinator

About Us

Since 2012, we’ve grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

Join our team as an HOA Coordinator, a key role in managing HOA and City Code Violations, HOA Assessments, Correspondence Intake, and various Escalation items related to HOA matters. The responsibilities may be assigned in whole or in part based on departmental needs.

• Conduct annual or as‑needed audits of assigned portfolio HOA assessment accounts, ensuring timely payment of HOA account balances in line with assessed amounts.
• Address and process HOA and City Code related inquiries for resolution.
• Create work orders to resolve HOA and City Code violations.
• Handle daily mail and other correspondence items related to HOA matters from the associations where company homes are located, including daily scanning and classification of received correspondence.
• Dispute contested fines with HOAs and municipalities; process payments regarding HOA and city code warnings, hearings, and fines violations; make payments as appropriate.
• Communicate violations with tenants and discuss violations for unoccupied homes with internal stakeholders.
• Complete Architectural Change (ARC) forms for HOAs and address liens and attorney letters related to HOA and City Code violations.

• High School diploma or GED is strongly preferred or equivalent experience. Bachelor’s Degree preferred.
• Prior HOA experience is a plus.
• Experience with Microsoft CRM Dynamics and Yardi is beneficial.
• Prior experience in Customer Service is a plus.
• Proficiency in Microsoft Office (Word, Outlook, and Excel) is necessary.
• Excellent verbal and written communication, problem‑solving, planning, and analysis skills are required.
• Strong relationship management, organizing, and customer service skills are needed.
• Ability to maintain confidentiality and meet multiple deadlines.
• Capacity to implement process improvement changes is important.
• Ability to work in a team environment and adapt to changes.
• Attention to detail is essential.

The anticipated pay range/scale for this position is $19.17 to $23.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience. This position is not bonus‑eligible.

• Medical, dental and vision insurance.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• 9 paid holidays per year.
• Accrued paid time off (PTO) at rate of 0.0577 hours of PTO per hour worked, up to 120 hours per year.

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non‑merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities.

To request an accommodation, email  In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMH participates in the E‑Verify program.

CA Privacy Notice:
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at

Illinois Privacy Notice: IL E‑Verify Notice. Information regarding our collection and use of your personal information can be found here.

Background check required.