Community Administrative Assistant

Essential Functions:

Northwest location

• Receive and respond to all homeowner calls within 24 hours.
• Receive and respond to all homeowner correspondence within 3 days.
• Obtain bids with specifications by deadline supplied by the Community Manager.
• Type and proof all correspondence, newsletters, etc., as requested.
• Type and log violation letter within 7 days of receipt. Log all homeowner violation responses within 2 days of receipt. Levy fines using charge sheet on all ongoing violations within 7 days.
• Receive and log architectural requests and process within 2 days of receipt.
• Complete an Association Closeout Inventory list for turnovers.
• Reserve space for meetings. Attend meetings as requested by Community Manager.
• Assist Community Manager with all preparation and distribution of regular and annual Board of Director’s meetings.
• Pull account histories, homeowner files, etc. as requested.
• Maintain association files.
• Complete the action list provided by the Community Manager by the deadline.
• Serve as backup for the front desk.
• Additional duties may be assigned.

• Organising and prioritising
• Attention to detail and accuracy
• Maintain confidentiality and exercise good judgement
• Problem-solving skills
• Excellent communication skills, both written and verbal

• Minimum 6 months of customer service and/or office experience
• Computer proficiency in Word, Excel and Outlook – typing speed 60 wpm

• Docuware or C3 experience

• See and read small print, both on paper and on a computer screen, quickly and accurately.
• Sit for extended periods of time while working at a computer.
• Hear and speak clearly on the telephone and in person.

• Sitting
• Standing
• Walking
• Driving
• Bending (from waist)
• Crouching (squat)
• Kneeling
• Crawling
• Climbing (stairs)
• Climbing (ladder)
• Twisting
• Reaching
• Writs Motion

• Files / Board books – 50 steps, 5 times per day, maximum weight 5 pounds

• Paper files – 5 times per day, maximum weight 3 pounds

• Floor – Occasionally
• Knee – Rarely
• Waist – Occasionally
• Chest – Occasionally
• Overhead – Occasionally

• Furniture – Frequently
• Shampooer – None
• Vacuum – None
• Utility Cart – None

• Inside/Outside
• Hot/cold Temperatures
• Wet
• Noise
• Power Equipment
• Traffic Hazards
• Chemical Hazards
• Heights
• Dust
• Close Quarters
• Fumes/Odors

Note:

Job is currently active.