Events Coordinator

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This range is provided by Anderson Business Advisors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$45,000.00/yr - $50,000.00/yr

Annual Bonus

Job Purpose:

To assist in the planning, coordination, and execution of both online and in-person events aimed at gaining clients for the company. This role involves facilitating events from setup to breakdown, ensuring all attendees have an excellent experience, and supporting the Events Manager and team with various administrative and logistical tasks.

Key Responsibilities:

Event Coordination:

• Complete all assigned event tasks, ensuring deadlines and quality standards are met.
• Assist clients with event inquiries and follow up within 48 hours.
• Attend and work on all assigned events, both online and in-person.

Online Event Duties:

• Assist the team with calendars, scheduling, CRM, and project management tasks.
• Attend online events and interact with clients, providing support and engagement.
• Perform post-event auditing and other necessary tasks to ensure event success.

In-Person Event Duties:

• Travel to different offices to attend meetings, pick up event supplies, and fulfill any event needs.
• Set up, rearrange, and tear down event spaces, including moving tables and chairs.
• Ensure speakers have what they need (marketing material, electronics, etc.) and everything is working correctly.
• Check-in and welcome event attendees, providing a friendly and professional experience.
• Support event speakers as needed, including ordering lunch and running errands.
• Maintain event center supply/catering list and coordinate orders.
• Maintain event center cleanliness during the event.
• Unpack/pack event materials and maintain beverage and snack center areas.
• Be the first to arrive and last to leave during events to ensure smooth operations.

Administrative Support:

• Assist the Events Manager and team with various administrative duties as needed.
• Support internal company events with planning and execution.
• Maintain accurate records and documentation related to events.

Integrity

• Consistently demonstrates ethical behavior.
• Addresses minor ethical issues independently.
• Ensures confidentiality and privacy in more complex situations.

Accountability

• Manages own workload and meets deadlines with minimal supervision.
• Takes responsibility for the outcomes of projects.
• Proactively addresses issues and takes corrective actions.

Customer Focused

• Addresses customer needs independently.
• Handles more complex customer inquiries and complaints.
• Consistently seeks ways to improve customer satisfaction.

Time Management / Organization

• Plans and organizes own work efficiently.
• Balances multiple tasks and projects effectively.
• Uses advanced organizational tools to manage time.

Communication

• Communicates effectively in a variety of settings.
• Tailors messages to the audience and situation.
• Facilitates productive discussions and meetings.

Teamwork

• Contributes to team goals and objectives.
• Builds positive relationships with team members.
• Resolves minor conflicts within the team.

Self-Motivated

• Takes initiative to improve processes and outcomes.
• Manages own workload and sets personal goals.
• Pursues continuous learning and development.

Required Qualifications:

• Minimum 2 years of customer service experience.
• Excellent computer skills (MS Office and Google Suite).
• Must be detail-oriented, highly organized, and motivated.
• Ability to work well under pressure and multi-task.
• Working a minimum of 2-3 weekends required.
• Traveling up to 10 times a year for out-of-town events.

Preferred qualifications:

• Experience with A/V setup and troubleshooting preferred.
• Experience with planning and events preferred.
• Experience with Salesforce CRM a plus.
• Basic knowledge of Zoom Webinars and meetings a plus.

Performance Metrics:

• Event Success:
  Quality and success of both online and in-person events.
• Clie…