First Columbia Community Managers - HOA Assistant Manager

Property Management HOA Assistant Manager

Company:
First Columbia Community Managers Inc. (FCCMI)

Position Title:

Property Management HOA Assistant Manager

Pay: $15-$16.00/hr

Program: WEX

Business Services Rep:
Jenelle Berrien

Number of Positions: 1

Job Summary:

The HOA Assistant Manager supports the Homeowners Association (HOA) Manager in the administration and operation of the community. This role involves a variety of responsibilities, including overseeing daily operations, managing resident inquiries, assisting with maintenance and compliance issues, and facilitating effective communication between the HOA board and residents.

Key Responsibilities:

• Administrative Support:
  • Assist the HOA Manager in daily administrative tasks, including managing correspondence, scheduling meetings, and preparing reports.
  • Help maintain accurate records of all community documents, including meeting minutes, financial reports, and compliance documents.
• Resident Relations:
  • Serve as a primary point of contact for residents, addressing inquiries, concerns, and complaints promptly and professionally.
  • Organize community events and activities to foster engagement and promote a sense of community among residents.
  • Facilitate communication between residents and the company, ensuring that feedback and suggestions are documented and addressed.
• Compliance and Maintenance:
  • Assist in monitoring compliance with community rules and regulations, following up on violations as needed.
  • Coordinate maintenance requests and ensure that they are addressed in a timely manner, working closely with vendors and contractors.
  • Conduct regular inspections of the community to identify maintenance needs and compliance issues.
• Financial Management:
  • Assist in the collection of assessments and fees, ensuring accurate record-keeping and follow-up on delinquencies.
  • Coordinate vendor work orders.
• Meeting Coordination:
  • Assist in planning and organizing meetings, including preparing agendas, distributing materials, and taking minutes.
  • Ensure that all relevant information is communicated effectively to the board and residents.
• Project Management:
  • Support the HOA Manager in overseeing community improvement projects, ensuring that they are completed on time and within budget.
  • Assist in vendor selection and management for landscaping, maintenance, and other services.