Administrative Assistant III - Disability Resources Center​/Counseling & Psychological Services

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Job Description

Based on the volume of applications received this recruitment may close at any time. Applicants are encouraged to apply as soon as possible.

The Administrative Assistant III will report to the Director of DRC (Disability Resource Center)/ Counseling & Psychological Services (CAPS) located at the North Las Vegas CSN campus. The Administrative Assistant III has the responsibility of providing administrative support within the (DRC) department and provides administrative support Counseling and Psychological Services (CAPS) as assigned. The Administrative Assistant III will support the Director in managing departmental needs, addressing complaints related to services, and aiding departmental administrative assistant teams across all campuses.

This position is primarily in-person with expectations for a regular on-campus presence to support student-facing operations and team leadership.

Under direct supervision, skills and responsibilities include but are not limited to:

* Must maintain consistent and reliable attendance.

* Must possess excellent written, oral and interpersonal communication skills with a demonstrated dedication to customer service.

* Proactive problem-solving skills and ability to work in a high-traffic, fast-paced environment where deadlines are respected.

* Demonstrated experience/aptitude to quickly learn and retain institutional knowledge.

* Proven knowledge of the application Microsoft Teams, Web Ex, Adobe Acrobat, MyCSN, Work Day, and Find Time Poll.

* Proven organizational and time management skills.

* Proven experience dealing with confidential and sensitive information.

* Assist Director with Special Events and projects for the department, including preparing detailed college reports, assisting with events including Workshops, Orientations, and other Student Affairs events as requested.

* Support departmental operations by coordinating meetings, managing correspondence, maintaining calendars, and assisting with complex administrative projects.

* Gather, organize, maintain, and compile records, reports, statistical data, and program documentation supporting departmental operations and objectives.

* Oversee and advise the department's management on financial budgets, assist in the development of budget plans by gathering information to support projected spending, department accounts, and identify any unusual spending trends.

* Handle financial documents, including contracts, operating expenses, travel costs, and staff development needs for the department; maintain and monitor with departmental budgets, balances, P-Card transactions, and reconciliations; approve spending within clearly defined areas of responsibility and within spending limits set by regulations.

* Coordinate and support Disability Resource Center (DRC) testing operations, including exam administration, proctoring, secure handling of testing materials, maintenance of testing records, implementation of testing procedures, and training of student workers and Accommodation Service Providers.

* Monitor testing operations to ensure consistency, confidentiality, academic integrity, and compliance with approved accommodations and departmental procedures.

* Provide lead direction and support to DRC student workers, part-time service providers, and temporary staff; assist with training, workflow coordination, scheduling, onboarding, performance monitoring, and day-to-day operational support.

* Oversee maintenance of office equipment, coordinate with vendors regarding office supplies and services, and organize, prioritize, and coordinate daily office operations.

* Demonstrate proficiency database systems including Workday, Canvas, People Soft, AIM DRC, Titanium and scheduling programs.

* Able to utilize empathy, active listening, and de-escalation skills in working with students in distress.

* Maintain confidentiality and exercise sound judgment when handling sensitive student, personnel, fiscal, and departmental information.

* Manage complex confidential interactions with…