Administrative

Overview

About Merchants Building Maintenance, LLC. We’re a reliable, responsive commercial cleaning company. Merchants Building Maintenance is a full-service, family-owned and operated commercial cleaning company that has grown to become one of the largest providers in the Southwestern US. Our Mission:
To excel in all that we do for our customers, employees, suppliers, and the communities we serve by continuously improving the quality and value of our services. Family Atmosphere:
Every one of our 6,000+ team members is important to us. We’re proud to treat everyone on our staff like family. Woman-Owned:
We are a certified woman-owned business by the Women’s Business Enterprise National Council (WBENC) and a certified Women’s Business Enterprise by the Supplier Clearinghouse.

At Merchants Building Maintenance you are more than just an administrative assistant; you are the key to our success. You'll work in an exciting and diverse environment and meet interesting people. We offer serious job opportunities to those who are looking to build a career in a stable and growing environment. Merchants Building Maintenance is a family owned and operated company with more than 5,000 employees.

MBM offers competitive wages with annual reviews. We offer a comprehensive and affordable health plan including medical, dental, vision, life and disability insurance for you and your family. Also, there's a healthy 401(k) match.

The Banking Administrative supports the customer and management team by providing helpful information, answering and distributing important emails, managing work order requests, and acting as a liaison between MBM management and major chain customer accounts. The role also provides backup support to all administrative duties.

• Answers inbound requests via phone and emails from customers, staff and others.
• Provides excellent customer service and maintains a positive company image.
• Manages major chain accounts administrative tasks within Operations and workforce management software.
• Coordinates scheduling of inbound work requests and completion of work with Operations Managers and Area Managers.
• Collects information on work requests to maintain logs up to date, logs in workforce software and completes billing in a timely manner.
• Reviews and maintains updated accounts receivable aging reports for chain accounts.
• Maintains updated logs of all contracted work for accounts.
• Performs administrative tasks in support of the Office Manager.

Our ideal candidate will be familiar with working in an office environment and possess the following skills:

• At least 5 years' experience in an Administrative Assistant role.
• Bilingual (English/Spanish) is a MUST.
• Demonstrates ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision.
• Demonstrates strong sense of responsibility, ownership, and pride in delivering quality results and understanding of business.
• Self‑directed, proactive, eager to learn.
• Desires a long‑term partnership.
• MUST demonstrate proficiency with basic computer programs such as Microsoft Office software with minimal training, emphasis on Excel and Word.
• Exceptional verbal and written communication skills.

• Dental Insurance
• Vision Insurance
• Medical Insurance

• Criminal Background Check

• Day shift

This position reports to Angel Meza.