Associate Escrow Assistant; Onsite

What We Do

The Associate Escrow Assistant provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

• Perform routine administrative duties to assist in the escrow process
• Answer phones, greet customers, place calls and follow up on information needed for escrow closings. In smaller escrow/branch offices, may perform some receptionist duties
• Duties may include: processing opening orders, initial file set up, deposit and distribution of funds, written transmittals for funds and documents, handling reconveyances, preclosing maintenance and post-closing follow up on assigned files

• Experience with MS Office suite
• Strong customer service orientation
• Detail orientation
• Excellent verbal/written communication skills
• Problem solving skills
• Able to multi‑task/organized
• Able to work in a hectic and time sensitive environment
• High School diploma or equivalent
• Experience dealing with the general public or office environment preferred

Pay Range: $16.07 - $21.41 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. First American is an equal opportunity employer in every sense of the term.