Immigration Legal Assistant

Overview

Catholic Charities of Southern Nevada is a mission-driven nonprofit serving the community since 1941. The organization provides dignity, hope, and critical services to people of all backgrounds across four essential areas:
Family Services, Food Services, Immigration and Refugee Services, and Homeless and Housing Services, including the largest Meals on Wheels and Emergency Shelter programs in Southern Nevada.

The Legal Assistant serves as an assistant to the Director of Immigration Services and is responsible for administrative duties and assisting clients as directed by the Director. The Legal Assistant works with all Immigration staff to ensure effective service delivery and informs the Director of programmatic developments or challenges. Administrative duties include opening client files, answering and responding to clients’ questions in person, by phone, or by email, and collecting/reconciling fees.

• Schedule consultations and assist with preparing for Immigration Court and USCIS proceedings.
• Inform prospective clients, agencies, or other service providers of services offered by Immigration Services.
• On behalf of the Director, contact Immigration Court to obtain information or the status of a pending case.
• At the request of and under the supervision of the Director, may prepare immigration applications on behalf of the client which will be turned in to the Director for final review.
• Maintain regular communication with clients and mail correspondences.
• Ensure phone calls and emails are returned within 24 hours.
• Assist with opening and managing case files.
• Prepare and draft written correspondences in both English and Spanish.
• Provide translation of certain documents when needed by the client.
• Maintain ongoing communication with the Director to discuss issues and case status on pending cases.
• Collect clients’ fees and issue receipts for services.
• Reconcile money collected and submit funds to Finance.
• Manage billing and recording of money collected in the database.
• Inform the Finance Department of receivables information.
• Order office supplies for the program when needed.
• Serve as back-up to Receptionist when needed.
• Adhere to CCSN’s standards of conduct, required level of professionalism, and all standard operating procedures.
• Protect all confidential information, company property, and electronic data. Comply with safety rules.
• Other related duties as directed by the Director or VP of Immigration and Migration Services.

• Due to clientele, bilingual in English and Spanish is mandatory.
• Knowledge of the immigration system and immigration laws.
• Ability to work as a team member and take direction from the Director to ensure each case is in compliance with agency, EOIR, DHS, USCIS and BIA.
• Work under pressure and handle stressful situations effectively.
• Prioritize work and meet necessary deadlines.
• Capable of setting boundaries with clients, being professional, and compassionate.
• Knowledge of local social service providers.
• Ability to work in a multicultural setting.
• Sound judgment with ability to work autonomously.
• Excellent oral and written communication as well as organizational skills.
• Proficiency in computers and software including Microsoft Office. Experience in Lawlogix is a plus.

• Bachelor’s degree in Social Service field from an accredited college or university preferred.
• Minimum of three years of work experience in an immigration legal setting or other combination of education and related equivalent experience.
• Flexible schedule to work after hours and weekends, as necessary.

• Primarily works in an office environment, but will also work throughout the agency and off site.
• Ability to communicate with immigration clients, social service providers, volunteers, and co-workers.
• Ability to operate and use office equipment, especially computer, keyboard, mouse, and copy machine.
• Ability to continuously sit and/or stand. Ability to climb stairs as needed.
• May occasionally lift up to 25 pounds.

This position pays $22.00 per hour.

CCSN is a drug-free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.